Shipping And Return Policy
We offer fast, reliable, and discreet shipping to anywhere in the United States and overseas. We ship via the Priority Mail Service of the following companies USPS, FedEx, UPS, DHL, and other smaller companies depending on the urgency of the products. Please allow 1-3 days for delivery within the USA and 3-7 business days for international deliveries. Shipping time is always 24 hours for express shipping.
Returns
You may return new, unused, and unopened products within 30 days of delivery for a full refund, however, we do ask that you pay shipping for these returns. If the return is a result of our error, such as if you receive an incorrect or defective product, you will receive a full refund for the item as well as shipping costs.
Exchanges
If your item is incorrect, defective, or damaged upon arrival; we will exchange your item at no additional cost to you.
Refunds
We only refund money if the product is defective or the wrong item was sent. You should expect to receive your refund within 30 days of giving your package to the return shipper. You’ll normally receive your money much more quickly in many cases. If for any reason you do not receive your refund after 14 days, please contact us at sales@frydbrand.co and let us know. We will do everything in our power to resolve the issue immediately.
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